What is CRM, and why is it important? CRM, or Customer Relationship Management, is software created to control how your business interacts with current or potential clients. CRM software’s main goal is to strengthen a business’s relationship with its customers. Following are some main functions of CRM: Improve interaction of your business with existing and…
Customers are important for your business as it won’t exist without a customer base. The way you manage your customers is what determines the success of your business. With software like a Customer Relationship Management (CRM) system, you can improve your customer relationship and create a bridge between the needs of your customers and the…
Open-source software has been steadily expanding across a wide range of applications. Many of us use open source solutions without even realizing it. Anyone may see and alter its code, as well as share it with others. In this article, we’ll define open source CRM and analyze its benefits and drawbacks. What exactly is Open…
Both CRM and CMS software play a very important role in the operations of present-day businesses. While both of these softwares may sound similar, there are some major differences between CRM and CMS software. As a business owner, it is crucial for you to understand these differences so that you can choose the right one…
